Privacy Policy for Dr. Harman Braich Chiropractic
Effective Date: November 22nd, 2024
At Dr. Harman Braich Chiropractic (“we,” “us,” or “our”), your privacy is of utmost importance. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with applicable Canadian privacy laws, including the Personal Information Protection Act (PIPA) of Alberta. By using our services or visiting our website, you consent to the practices described in this policy.
1. Information We Collect
We collect personal and non-personal information to provide and improve our services. This includes:
1.1 Personal Information:
- Name, address, phone number, and email address.
- Health information, medical history, and treatment details provided during consultations.
- Payment information, including credit card details, for billing purposes.
1.2 Non-Personal Information:
- Browser type, device information, and IP address when visiting our website.
- Cookies and usage data to analyze website performance.
2. How Collected Information Is Used
We use the information we collect for the following purposes:
- To provide chiropractic services and create personalized treatment plans.
- To process payments and issue receipts.
- To send appointment reminders, updates, and administrative messages.
- To comply with legal obligations, including health record management.
- To improve our website and customer experience through data analysis.
3. Sharing of Information
We do not sell, rent, or trade your personal information. However, we may share information in the following circumstances:
- With trusted service providers who assist in payment processing, appointment scheduling, and website hosting.
- With healthcare professionals if referrals or collaboration are required for your treatment.
- To comply with legal obligations, such as responding to court orders or government requests.
- In case of business transactions, such as mergers or acquisitions, where your data may be transferred.
4. Opt-Out Choices
You have control over your information and may:
- Opt-out of receiving marketing emails by following the unsubscribe instructions.
- Request access, correction, or deletion of your personal information by contacting us.
Please note that opting out of certain communications may limit our ability to provide services.
5. Cookies Policy
Our website uses cookies to enhance user experience. These include:
- Essential Cookies: Necessary for website functionality.
- Analytical Cookies: To track user behavior and improve website performance.
You can disable cookies through your browser settings, but this may affect website functionality.
6. Security of Your Information
We implement robust security measures to protect your personal information from unauthorized access, alteration, or loss. These include:
- Secure servers and encrypted data storage.
- Access controls to limit who can view or process your data.
- Regular security audits and staff training.
However, no security system is completely foolproof, and we cannot guarantee absolute protection.
7. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will delete it promptly.
8. Changes to This Privacy Policy
We may update this policy to reflect changes in our practices or for legal, regulatory, or operational reasons. Updates will be posted on our website with the “Effective Date” noted. We encourage you to review this policy periodically.
9. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Dr. Harman Braich Chiropractic
8313 Chappelle Way SW
Edmonton, AB T6W 4S1
Phone: (780) 710-4950
Email: info@creekwoodphysio.com
Website: https://drharmanbraich.com/
Thank you for trusting Dr. Harman Braich Chiropractic with your care and information.